Legal

Refund & Cancellation Policy

Draft policy for partner subscriptions and platform services.

This is a placeholder policy. Final refund rules should match actual payment gateway, GST invoicing, Play Store policy, and subscription terms.

Partner Subscriptions

Paid partner plans may provide access to storefront features, upload limits, analytics, AI assistance, and lead features during the active subscription period.

Refund Eligibility

Refunds may be considered only when payment was duplicated, service was not activated due to technical error, or where required by applicable law or payment platform policy.

Non-Refundable Cases

Fees may be non-refundable once paid plan features are activated, uploads are used, leads are delivered, or promotional benefits are consumed.

Cancellation

Partners may stop renewal or downgrade according to the final billing system. Existing plan benefits may continue until the subscription end date unless policy states otherwise.

Contact

For billing questions, contact hello@traeto.in.